Terms & Conditions

CUSTOM LIFE CLOSETS strives to create the highest quality custom closets using the finest materials sourced in North America.

Disclaimers

CUSTOM LIFE CLOSETS is not responsible for damages caused by normal wear and tear or overuse.

CUSTOM LIFE CLOSETS does not cover damage caused by a personal accident, improper care, negligence, or the natural wear of colors and materials over extended time and use.

Please contact your personal CUSTOM LIFE CLOSETS design consultant for tips on how to care for and increase the longevity of your storage solution.

Refunds

Since each CUSTOM LIFE CLOSETS storage solution is 100% custom made for you, we do not offer any returns or refunds of merchandise. All sales final.

Alterations

CUSTOM LIFE CLOSETS is not responsible for the cost of any alterations, changes or additions to your storage solutions. All sales final.

20% Off Promotion + Free Installation

The “20% Off Custom Closets + Free Installation” promotion is valid from October 1, 2024, until November 30, 2024, expiring at midnight on the end date. The offer is available exclusively to new customers who obtain a project quote during this period, with projects needing to be booked before the promotion concludes. Customers will receive a 20% discount on the total price of any custom closet system, applicable to the product cost only and excluding taxes or additional services or products. Additionally, free installation is included with this offer.

This offer is limited to one per household, cannot be combined with other offers or promotions, is not transferable, and cannot be redeemed for cash. Participation in this promotion implies full and unconditional agreement to these terms, and participation constitutes acceptance of these terms. There will be no adjustments on previous purchases, and Custom Life Closets reserves the right to amend or end the promotion at any time without notice. Offer availability is contingent upon material availability and scheduling capacity, with Custom Life Closets reserving the right to substitute materials of equal or greater value or offer alternative scheduling options in the event of supply issues. The promotion complies with all applicable federal, state, and local laws and is void where prohibited or restricted. Custom Life Closets holds the final decision authority to resolve any disputes or interpret these terms, and its decisions related to the promotion are final and binding.

Mobile Terms of Service

Last updated: January 1, 2024

The CUSTOM LIFE CLOSETS mobile message service (the “Service”) is operated by CUSTOM LIFE CLOSETS (“CUSTOM LIFE CLOSETS”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to CUSTOM LIFE CLOSETS’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of CUSTOM LIFE CLOSETS through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with CUSTOM LIFE CLOSETS. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18882967414 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other CUSTOM LIFE CLOSETS mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18882967414 or email info@customlifeclosets.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.